Operator Rates

The Operator Rates page lets authorised users manage the price that applies to usage for a particular operator and service. The start and end values define the usage band covered by the rate.

When to use Operator Rates

Use Operator Rates when you need to:

• view all operator rates;
• create a new rate;
• edit an existing rate;
• check rates without opening each operator first.

Operator Rates list

Use the list to find the rate you need. Each row shows the Operator, Rate, Currency, Service, Start Value, End Value, and Created date. Search and filters help when many rates exist, and list/grid controls change only the display.

Create or edit a rate

1. Open Management.
2. Select Operator Rates.
3. Select Create to add a rate, or open an existing rate to edit it.
4. Choose the operator and service.
5. Enter the rate, currency, start value, and end value.
6. Review the complete band and save the rate.

Field guide

Field	Required	What to enter	Notes
Operator	Yes	The operator the rate applies to.	Confirm the operator before saving.
Rate	Yes	The agreed rate value.	Check decimal places carefully.
Currency	Yes	The currency for the rate.	Create missing currencies under Management > Currency first.
Service	Yes	The service whose usage is charged at this rate.	Similar service names can represent different traffic; confirm the selection.
Start Value	Yes	The lower boundary of the usage band.	Coordinate adjacent bands so values are not accidentally skipped.
End Value	Yes	The upper boundary of the usage band.	Must be greater than the start value.

Plan rate bands

An operator and service can have more than one rate when pricing changes across usage ranges. Before saving a new band, inspect existing rates for the same operator, service, and currency. Avoid unintended gaps and overlaps unless the billing design specifically requires them.

Example: if one band ends at 1,000, confirm with the billing owner whether the next band should start at 1,000 or 1,001. The correct boundary depends on how the billing calculation treats endpoints.

Edit or delete a rate

Select the edit icon on a row to update it. A rate change can alter billing results for matching usage, so record the approved value and effective business period outside the portal if required by your organisation. Delete only when you are certain the rate is not needed for current or historical processing.

If action buttons are not visible, your user group has view access but not update or delete permission.

Warning

Rate changes can affect billing. Confirm the operator, dates, and values before saving.