Default Rates

Default Rates define fallback pricing by operator and usage range. They are used when the applicable billing flow needs an operator-level rate and no more specific service rate is selected or available.

When to use Default Rates

Use Default Rates when you need to:

• view default rate values;
• create a new default rate;
• update an existing default rate;
• confirm fallback billing values.

Default Rates list

The list shows configured default rates. Review the operator, rate, currency, start value, and end value together; the numeric rate alone is not enough to identify what the record covers.

Create or edit a default rate

1. Open Management.
2. Select Default Rates.
3. Select Create to add a default rate, or open an existing rate to edit it.
4. Select the operator and currency.
5. Enter the rate, start value, and end value.
6. Check for overlapping bands and save the rate.

Field guide

Field	Required	What to enter	Notes
Rate	Yes	The approved fallback price.	Check decimal places and whether the value is tax-inclusive according to your billing process.
Currency	Yes	The currency in which the rate is expressed.	Confirm the code as well as the symbol.
Start Value	Yes	The lower boundary of the usage range.	Check adjacent records for gaps or overlaps.
End Value	Yes	The upper boundary of the usage range.	Must be greater than the start value.
Operator	Yes	The operator to which the fallback applies.	Confirm the operator before saving; names can be similar.

How Default Rates differ from Operator Rates

Use Operator Rates when a rate is specific to both an operator and a service. Use Default Rates for the operator-level fallback. If both could apply, confirm the billing rule with the billing owner rather than assuming which one takes precedence.

Before changing a default rate

1. Check existing default bands for the same operator and currency.
2. Confirm the approved rate and usage boundaries.
3. Check whether a more specific operator/service rate should be created instead.
4. Create or export evidence of the current configuration if required.
5. Save the change and verify it in the list.

Note

Default rates should be reviewed carefully because they may be used when a specific rate is missing.